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Cancellation Policy

You have the right to cancel this contract within fourteen days without giving any reason. The cancellation period is fourteen days from the day

  • on which you or a third party named by you, who is not the carrier, has taken possession of the goods, if you

    have ordered one or more goods as part of a uniform order and this is or will be delivered uniformly;

  • on which you or a third party named by you, who is not the carrier, has taken possession of the last goods, if You have ordered several goods as part of a single order and are delivered separately;

  • on which you or a third party named by you, who is not the carrier, is in possession of the last partial shipment or the last pieceif you have ordered goods that are delivered in several partial consignments or pieces;

  • on which you or a third party named by you, who is not the carrier, has or has taken possession of the first goods, provided that goods for the regular delivery of goods are delivered over a specified period of time as part of an order. In order to exercise your right of withdrawal, you must inform us (APPFOR services GmbH, Grünwalder Weg 1, 82041 Oberhaching, telephone number: +49 89 125092450, fax: +49 89 125092454, e-mail address; info @ care4health) by means of a clear declaration (e.g. one with the Letter sent by post, fax or e-mail) of your decision to cancel this contract.

    You can use the attached sample cancellation form, but this is not mandatory.
    You can electronically fill out and submit the model withdrawal form or another clear declaration. If you make use of this option, we will send you a confirmation of receipt of such a revocation immediately (e.g. by email).
    To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right to cancel before the cancellation period has expired.

    Effects of Withdrawal

    If you cancel this contract, we have made all payments we have received from you, including delivery costs (with the exception of the additional costs that result from the fact that you chose a different type of delivery than the cheapest standard delivery we offer have) to repay immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this repayment, we use the same means of payment that you used in the original transaction, unless expressly agreed otherwise with you; under no circumstances will you be charged any fees for this repayment.

    We may refuse a refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier.

    You shall send back the goods or hand them over to us without undue delay and in any event not later than fourteen days from the day on which you communicate your cancellation from this contract to us. The deadline is met if you send back the goods before the period of XNUMX days has expired.
    We bear the costs of returning goods that can be sent as parcels. You bear the direct costs of returning the goods.

    You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

    Reasons for exclusions

    The right of withdrawal does not apply to contracts

  • for the delivery of goods that are not prefabricated and for their manufacture an individual selection or determination by the

    Consumer is decisive or which are clearly tailored to the personal needs of the consumer;

  • for the delivery of goods that can spoil quickly or whose expiration date would quickly be exceeded;

  • for the delivery of alcoholic beverages, the price of which was agreed when the contract was concluded, but no earlier than 30 days after the contractcan be delivered and their current value depends on fluctuations in the market to which the entrepreneur does not

    Has influence;

  • for the delivery of newspapers, magazines or magazines with the exception of subscription contracts.

    The right of withdrawal expires prematurely for contracts

  • for the delivery of sealed goods that are not suitable for return for reasons of health protection or hygiene, if their seal has been removed after delivery; for the delivery of goods if, due to their nature, they have been inseparably mixed with other goods after delivery;

  • for the delivery of sound or video recordings or computer software in a sealed package if the seal after the Delivery was removed.

Refund Request Form Template

(If you want to cancel the contract, please fill out this form and send it back.)

  • To [the name, address and, where applicable, fax number and e-mail address of the entrepreneur must be inserted by the entrepreneur]:

  • Hereby I / we (*) cancel the contract concluded by me / us (*) for the purchase of the following

  • Goods (*) / the provision of the following service (*)

  • Ordered on (*) / received on (*)

  • Name of consumer (s)

  • Address of the consumer (s)

  • Signature of the consumer (s) (only in the case of a communication on paper)

  • Date(s)
    (*) Delete as appropriate

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